Retail Customer Success Specialist

AlphaGraphics - US784; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Career path development

Collaborative and fun work environment

Job summary

AlphaGraphics - US784 in Dallas, Texas, is seeking a full-time Retail Customer Service Representative (CSR). The CSR will focus on establishing and maintaining positive relationships with customers while ensuring their needs are met. As part of a tight-knit team, the ideal candidate will be collaborative and dependable, dedicated to contributing to the company's success.

The Retail Customer Service Representative will communicate customer requirements, provide product information, and attract potential customers by addressing their questions and concerns. Join us and grow with our passionate team!

Qualifications

• Experience in conducting customer needs assessments and meeting quality standards.
• Ability to effectively build relationships with customers and teammates.
• Strong written and verbal communication skills are essential.

Responsibilities

• Serve as the primary internal representative of the organization.
• Provide information about products or services and take or enter orders.
• Confer with customers to resolve complaints and questions.

Skills

Customer needs assessment

Strong communication skills

Relationship-building

Critical thinking

Job description

AlphaGraphics - US784 in Dallas, Texas, is seeking a full-time Retail Customer Service Representative (CSR). The CSR will focus on establishing and maintaining positive relationships with customers while ensuring their needs are met. As part of a tight-knit team, the ideal candidate will be collaborative and dependable, dedicated to contributing to the company's success.

The Retail Customer Service Representative will communicate customer requirements, provide product information, and attract potential customers by addressing their questions and concerns. Join us and grow with our passionate team!