Retail Customer Solutions Specialist

Sherwin-Williams; Town of Oneonta (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

Disability coverage

Flexible Spending Accounts (FSAs)

Paid time off

Job summary

Sherwin-Williams in Oneonta, NY seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right Sherwin-Williams solutions. You will promptly resolve concerns to maximize client satisfaction and stay up-to-date with product features while maintaining high store standards.

The role supports achieving the store’s sales goals with a strong emphasis on service quality and product expertise, at Store #5290, 736 State Highway 28, Suite 11, Oneonta

Responsibilities

• Assist wholesale and retail customers to determine needs and answer product questions.
• Recommend the right Sherwin-Williams solutions.
• Promptly resolve customer concerns to maximize satisfaction.
• Stay up-to-date with product features and store standards.
• Help the store meet its sales goals while delivering excellent service.

Job description

Sherwin-Williams in Oneonta, NY seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right Sherwin-Williams solutions. You will promptly resolve concerns to maximize client satisfaction and stay up-to-date with product features while maintaining high store standards.

The role supports achieving the store’s sales goals with a strong emphasis on service quality and product expertise, at Store #5290, 736 State Highway 28, Suite 11, Oneonta