Paint Store Customer Service & Sales Specialist

The Sherwin-Williams Company; Madison (AL); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine their needs, answer questions about products, and recommend the right paint solutions to maximize satisfaction.

This role services stores within a 40-mile radius of Store #702003, 697 Hobb Street, Athens, AL 35611. Starting pay is $17.50 per hour. Duties include processing sales, stocking shelves, tinting, deliveries, and ensuring store presentation meets high standards.

Qualifications

• Must be 18+ years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.

Skills

Customer service

Sales

Multilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine their needs, answer questions about products, and recommend the right paint solutions to maximize satisfaction.

This role services stores within a 40-mile radius of Store #702003, 697 Hobb Street, Athens, AL 35611. Starting pay is $17.50 per hour. Duties include processing sales, stocking shelves, tinting, deliveries, and ensuring store presentation meets high standards.