Paint & Color Solutions Specialist

The Sherwin-Williams Company; Decatur (AL); On-site; USD 24,000 - 34,000; Full time

Job summary

The Sherwin-Williams Company, a national paint and coatings retailer, seeks a Full-Time Customer Service Specialist to assist customers in-store and over the phone, determine needs, present products, and support sales goals at stores near Decatur, AL. This role entails delivering friendly service, accurate transactions, and comprehensive product knowledge.

Responsibilities include tinting/mixing as needed, stocking shelves, and assisting with deliveries while maintaining high store standards and

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to retrieve material from shelves and floor stacks and lift up to 50 lbs, frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Delivery coordination

Team player

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company, a national paint and coatings retailer, seeks a Full-Time Customer Service Specialist to assist customers in-store and over the phone, determine needs, present products, and support sales goals at stores near Decatur, AL. This role entails delivering friendly service, accurate transactions, and comprehensive product knowledge.

Responsibilities include tinting/mixing as needed, stocking shelves, and assisting with deliveries while maintaining high store standards and