Retail Customer Service Supervisor - Lead & Elevate Experiences

TJX; Brentwood (TN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care

paid holidays/vacation/sick

Job summary

TJ Maxx in Brentwood, TN is seeking a front-end leadership role to guide Associates in delivering a top-tier customer experience. You will model service excellence, promote loyalty programs, and train team members while maintaining store standards.

The position requires flexibility to work nights and weekends, with a focus on merchandising, communication, and organizational skills to lead a team effectively at the Brentwood store.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Ability to multi-task and maintain organization.
• Strong communication and attention to detail.

Responsibilities

• Oversees front-of-store Associates to ensure prompt, courteous service.
• Promotes loyalty programs and store policies.
• Trains and mentors Associates on front-end principles and customer experience.
• Coordinates breaks and POS coverage for Associates.

Skills

Merchandising

Leadership

Customer service

Teamwork

Job description

TJ Maxx in Brentwood, TN is seeking a front-end leadership role to guide Associates in delivering a top-tier customer experience. You will model service excellence, promote loyalty programs, and train team members while maintaining store standards.

The position requires flexibility to work nights and weekends, with a focus on merchandising, communication, and organizational skills to lead a team effectively at the Brentwood store.