Customer Experience Associate - Flexible Hours & Discount

TJX; Brentwood (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Health benefits

Job summary

TJ Maxx in Brentwood, TN is seeking team members to deliver outstanding customer experiences in a fast‑paced retail environment. You will engage with customers, process transactions, and support store operations to maintain a clean and organized sales floor.

The role emphasizes customer service, communication, and teamwork, with a flexible schedule and opportunities to grow within the TJX family.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Job description

TJ Maxx in Brentwood, TN is seeking team members to deliver outstanding customer experiences in a fast‑paced retail environment. You will engage with customers, process transactions, and support store operations to maintain a clean and organized sales floor.

The role emphasizes customer service, communication, and teamwork, with a flexible schedule and opportunities to grow within the TJX family.