Retail Customer Service Specialist – Friendly Help Desk

Hy-Vee; New Hope (MN); On-site; USD 19,000 - 23,000; Part time

Job summary

Hy-Vee in New Hope, MN is seeking a Part-time Customer Service team member to greet customers, assist with mail services, sell money orders and licenses, and support checkout operations. You will contribute to a welcoming store environment and help customers complete transactions accurately.

The role emphasizes a friendly, professional approach, ability to stay composed in a fast-paced retail setting, and collaboration with coworkers to ensure high customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Six months to one year of related work experience preferred.
• Excellent communication and courteous attitude.

Responsibilities

• Greet customers with a smile and provide friendly service.
• Weigh postal packages and handle mail services.
• Process Western Union orders and money orders.
• Sell hunting and fishing licenses and checks.
• Assist customers at registers and upkeep store area.
• Answer phones and maintain a clean, organized workspace.
• Follow Hy-Vee policies and ensure on-time reporting.

Skills

Customer service

Cash handling

Clear communication

Teamwork

Education

High school diploma or equivalent

Job description

Hy-Vee in New Hope, MN is seeking a Part-time Customer Service team member to greet customers, assist with mail services, sell money orders and licenses, and support checkout operations. You will contribute to a welcoming store environment and help customers complete transactions accurately.

The role emphasizes a friendly, professional approach, ability to stay composed in a fast-paced retail setting, and collaboration with coworkers to ensure high customer satisfaction.