Night & Weekend Customer Service Specialist

Hy-Vee, Inc.; Grimes (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Customer Service team member in Iowa. The role involves welcoming customers, handling diverse transactions, and supporting in-store services like mail, money orders, licenses, and lottery.

Aside from friendly communication, the job requires staying calm under pressure, meeting hygiene guidelines, and assisting coworkers to ensure a positive shopping experience for every guest.

Qualifications

• Resolve practical problems with limited standardization and interpret instructions.
• Perform arithmetic calculations with fractions, decimals, and percentages.
• File, post, organize, copy data, and gather basic information as needed.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and making interactions positive.
• Weigh postal packages, process various mail services, and handle Western Union orders.
• Sell money orders, checks, licenses, and bank-related transactions; assist with lottery and refunds.
• Assist at registers, maintain hygiene and store guidelines, and work as a team.

Skills

Customer service

Arithmetic

Organization

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is seeking a Customer Service team member in Iowa. The role involves welcoming customers, handling diverse transactions, and supporting in-store services like mail, money orders, licenses, and lottery.

Aside from friendly communication, the job requires staying calm under pressure, meeting hygiene guidelines, and assisting coworkers to ensure a positive shopping experience for every guest.