Customer Service Specialist — Friendly, Fast-Paced Retail

Hy-Vee; Windsor Heights (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Windsor Heights, IA is seeking a Customer Service team member to assist customers with mailing, money transfers, licenses, and more at the store front. You will handle a variety of transactions accurately and warmly, helping customers feel welcomed and valued.

The role requires strong customer service, calm under pressure, and reliability. You'll work in a fast-paced retail environment and be part of a collaborative team that puts customers first.

Qualifications

• Must be 18+
• High school diploma or equivalent experience required
• Over six months up to one year of similar or related work experience preferred

Responsibilities

• Greet customers with a smile and provide friendly, efficient service
• Weigh and mail packages, process various mail types and money orders
• Assist customers with licensing, Western Union, and check cashing
• Sell money orders, checks, and lottery tickets as needed
• Assist customers at registers and in other areas of the store
• Answer calls and maintain a clean, organized work area
• Maintain personal hygiene, dress standards, and Hy-Vee policies

Skills

Customer service

Communication

Team player

Arithmetic

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee in Windsor Heights, IA is seeking a Customer Service team member to assist customers with mailing, money transfers, licenses, and more at the store front. You will handle a variety of transactions accurately and warmly, helping customers feel welcomed and valued.

The role requires strong customer service, calm under pressure, and reliability. You'll work in a fast-paced retail environment and be part of a collaborative team that puts customers first.