Customer Service Associate - Retail & Payments

Hy-Vee, Inc.; Marshall (MN); On-site; USD 13,000 - 16,000; Part time

Job summary

Hy-Vee, Inc. in Minnesota is seeking a Customer Service representative to be the friendly face of in-store services, assisting customers with mail, payments, licenses, and everyday transactions.

If you enjoy helping people, stay calm under pressure, and take pride in accuracy and service, join our team and grow with Hy-Vee's welcoming culture. You will work in a fast-paced retail environment, interact with customers throughout the store, and contribute to a positive shopping experience that

Qualifications

• High school diploma or equivalent required.
• Experience of 6 months to 1 year in similar or related work preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail.
• Process Western Union orders and send faxes for customers.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Assist customers at registers and in other areas of the store as needed.
• Answer the telephone and use the intercom system according to procedures.

Skills

Solve practical problems

Arithmetic calculations

File, post, organize

Guide customers

Communicate clearly

Education

High school diploma or equivalent

6 months up to 1 year of related experience

Job description

Hy-Vee, Inc. in Minnesota is seeking a Customer Service representative to be the friendly face of in-store services, assisting customers with mail, payments, licenses, and everyday transactions.

If you enjoy helping people, stay calm under pressure, and take pride in accuracy and service, join our team and grow with Hy-Vee's welcoming culture. You will work in a fast-paced retail environment, interact with customers throughout the store, and contribute to a positive shopping experience that