Retail Customer Service & Sales Associate

LITTLE GENERAL STORE INC; Logan (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Little General Store Inc. is seeking a Customer Service Representative to act as the primary contact for customers. The role includes handling sales, stocking, and maintaining a clean, safe store environment while enforcing laws on tobacco, alcohol and lottery sales.

The position requires English literacy, physical ability to lift up to 50 pounds, and the willingness to participate in loyalty programs. Both full-time and part-time classifications are available.

Qualifications

• Must be able to read, write and communicate in English.
• Able to lift up to 50 pounds and stand for most of the shift.
• Understand and follow state laws regarding tobacco, alcohol and lottery sales.

Responsibilities

• Present a well-groomed, professional image at all times.
• Greet and welcome all customers with a smile.
• Help customers locate products and answer questions as needed.
• Upsell related products when appropriate.
• Record all sales on the cash register and provide correct change.
• Understand and follow payment systems and transaction processes.
• Promote enrollment in Loyalty Programs (e.g., Plenti, BP).
• Observe and report suspicious activity to the Manager on duty.
• Stock coolers and shelves and ensure proper pricing.
• Maintain sanitary conditions in food service areas and keep the store safe.

Skills

Customer service

Cash handling

Upselling

Communication

Attention to detail

Teamwork

Education

English literacy

Tools

Cash register

POS system

Job description

Little General Store Inc. is seeking a Customer Service Representative to act as the primary contact for customers. The role includes handling sales, stocking, and maintaining a clean, safe store environment while enforcing laws on tobacco, alcohol and lottery sales.

The position requires English literacy, physical ability to lift up to 50 pounds, and the willingness to participate in loyalty programs. Both full-time and part-time classifications are available.