Customer Service & Sales Associate

LITTLE GENERAL STORE INC; Harts (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Little General Store Inc is seeking a Customer Service Representative to be the primary customer contact, handle transactions, stock shelves, and maintain store cleanliness and safety. Applicants must be at least 18 years old to sell tobacco, lottery products and alcohol, with English literacy required.

The role includes greeting customers, assisting with product locations, upselling, processing payments, and enforcing lottery, alcohol and tobacco regulations while supporting loyalty programs

Qualifications

• Customer service experience preferred.
• Ability to handle cash transactions accurately.
• Upsell related products to increase sales.
• Strong communication and interpersonal skills.
• English literacy required (read, write, speak).

Responsibilities

• Present a well-groomed, professional image at all times.
• Greet and welcome customers with a smile.
• Help customers locate products and answer questions.
• Record sales on a cash register and provide correct change.
• Follow state laws for lottery, alcohol and tobacco sales.
• Promote enrollment in loyalty programs (Plenti, BP, etc.).

Skills

Customer service

Cash handling

Upselling

Retail sales

English proficiency

Job description

Little General Store Inc is seeking a Customer Service Representative to be the primary customer contact, handle transactions, stock shelves, and maintain store cleanliness and safety. Applicants must be at least 18 years old to sell tobacco, lottery products and alcohol, with English literacy required.

The role includes greeting customers, assisting with product locations, upselling, processing payments, and enforcing lottery, alcohol and tobacco regulations while supporting loyalty programs