Retail Customer Service Pro — Home Improvement

Lowe's; Lima (OH); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe’s is hiring a Customer Service Associate in the United States, with a focus on helping customers find products and solutions for home improvement. The role emphasizes listening to customers, answering questions, and maintaining organized merchandise across departments.

The position offers part-time scheduling options, opportunities for skill growth, and access to Lowe’s benefits such as health insurance, tuition assistance, and a 401(k) with company matching, plus employee stock purchase

Qualifications

• 6 Months experience using a computer (inputting, accessing, modifying information).
• 6 Months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• DowN stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer experience (6 months)

Retail tech experience (6 months)

Basic math & literacy

Physical stamina (standing/sitting)

Description du poste

Lowe’s is hiring a Customer Service Associate in the United States, with a focus on helping customers find products and solutions for home improvement. The role emphasizes listening to customers, answering questions, and maintaining organized merchandise across departments.

The position offers part-time scheduling options, opportunities for skill growth, and access to Lowe’s benefits such as health insurance, tuition assistance, and a 401(k) with company matching, plus employee stock purchase