Home Improvement Customer Service Pro

Lowe's; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States. The role focuses on welcoming customers, helping them find products, and delivering friendly service to support home improvement projects.

Responsibilities include stocking, processing orders, and assisting at checkout while working in a fast-paced retail environment. Part-time position with opportunities to grow and develop retail skills.

Qualifications

• 6 months experience using a computer to input, access, modify data.
• 6 months experience with common retail tech such as smartphones or tablets.
• Reading, writing and basic arithmetic are required.
• Ability to stand for long periods and lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise throughout the store.
• Stock replenishment and monitoring of shelves as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas to enhance customer service delivery.
• Assist with department setup, tint/mix paint, cut and bundle items as required.
• Guide customers through shopping or checkout and complete other duties.

Skills

Customer service

Retail tech

Basic math

Communication

Physical stamina

Job description

Lowe's is seeking a Customer Service Associate in the United States. The role focuses on welcoming customers, helping them find products, and delivering friendly service to support home improvement projects.

Responsibilities include stocking, processing orders, and assisting at checkout while working in a fast-paced retail environment. Part-time position with opportunities to grow and develop retail skills.