Retail Customer Service & Merchandising Specialist

H-E-B; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards while assisting customers with selections and store displays.

Responsibilities include inventory control, signage accuracy, and merchandising using suggestive selling techniques. This role requires strong customer service, communication, and organizational skills in a fast-paced retail

Qualifications

• HS Diploma or GED (or equivalent) - Required
• Strong customer service skills - Required
• Excellent communication and interpersonal abilities
• Reading and writing skills - Required
• Planning and organizing skills - Required

Responsibilities

• Stocks and rotates items daily and ensures freshness
• Assist with inventory control and move product
• Keep back area organized for night crew and trucks
• Maintain shelf tags and signage accuracy
• Provide superior customer service and assist with product selections
• Merchandise products and use suggestive selling
• Maintain cleanliness and sanitation on the sales floor
• Support other departments as needed

Skills

Strong customer service skills

Communication and interpersonal skills

Reading and writing skills

Planning and organizing skills

Education

HS Diploma or GED (or equivalent)

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards while assisting customers with selections and store displays.

Responsibilities include inventory control, signage accuracy, and merchandising using suggestive selling techniques. This role requires strong customer service, communication, and organizational skills in a fast-paced retail