Customer Experience & Merchandising Associate

H-E-B; Richmond (TX); On-site; USD 19,000 - 23,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked and well-maintained department while delivering superior customer service. You will stock and rotate products daily, ensuring safety and sanitation standards are met, and assist customers with selections and locating store merchandise.

The role involves merchandising, inventory support, and collaboration across departments to uphold store presentation and customer satisfaction.

Qualifications

• Strong customer service skills - required
• Clear communication and interpersonal skills - required
• Reading and writing skills - required
• Planning and organizing skills - required

Responsibilities

• Stock and rotate items daily and maintain department cleanliness and order
• Provide superior customer service and assist customers with selections and locating items
• Merchandise products effectively and utilize suggestive selling to grow department sales
• Clean and sanitize the sales floor, displays, prep areas and equipment
• Assist with inventory control, signage accuracy, and back-room organization
• Support various departments (Beauty, Drugstore/GM, Grocery, etc.) as needed

Skills

Strong customer service skills

Communication and interpersonal skills

Reading and writing skills

Planning and organizing skills

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked and well-maintained department while delivering superior customer service. You will stock and rotate products daily, ensuring safety and sanitation standards are met, and assist customers with selections and locating store merchandise.

The role involves merchandising, inventory support, and collaboration across departments to uphold store presentation and customer satisfaction.