Customer Experience & Merchandising Specialist

H-E-B; Prosper (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. The role includes stocking, rotating products, and ensuring department safety and sanitation to support daily sales and customer satisfaction.

Responsibilities include assisting customers, merchandising products, and maintaining displays, tags, and backroom organization. The position emphasizes teamwork, efficiency, and attention to detail in a fast-paced retail setting.

Qualifications

• Strong customer service skills are required.
• Clear communication and interpersonal abilities are essential.
• Reading and writing skills are required.
• Planning and organizing tasks effectively is necessary.

Responsibilities

• Stock and rotate products daily and maintain department standards.
• Provide superior customer service and assist customers with selections.
• Merchandise products and use suggestive selling techniques to increase department sales.
• Clean and sanitize the sales floor, displays, prep areas, and equipment.
• Complete related duties such as signage, tagging, and assisting with backroom organization.

Skills

Strong customer service

Communication skills

Interpersonal skills

Reading and writing skills

Planning and organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior customer service. The role includes stocking, rotating products, and ensuring department safety and sanitation to support daily sales and customer satisfaction.

Responsibilities include assisting customers, merchandising products, and maintaining displays, tags, and backroom organization. The position emphasizes teamwork, efficiency, and attention to detail in a fast-paced retail setting.