Retail Customer Service & Merchandising Specialist

H-E-B; Hutto (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B is seeking a Customer Service Specialist in Texas to maintain a well-stocked department while delivering superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards.

Responsibilities include inventory control, organizing displays, assisting customers, and supporting store operations to keep the department presentable and compliant. 18+ age, 1+ year retail experience preferred, HS diploma or GED required.

Qualifications

• 1+ year retail experience required.
• HS Diploma or GED or equivalent required.
• Strong customer service, reading/writing, planning and communication skills required.

Responsibilities

• Stock and rotates items daily.
• Assists with inventory control; loads, unloads, and moves product.
• Organizes, cleans, and prepares back area for night crew and incoming trucks.
• Organizes merchandise on pallets to present department well.
• Maintains shelf tags and signage; may create signage.
• Provides superior customer service and helps customers locate products.
• Merchandises products and uses suggestive selling.
• Cleans and sanitizes sales floor and equipment; follows SOPs.

Skills

Customer service

Reading & writing

Planning

Communication

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Specialist in Texas to maintain a well-stocked department while delivering superior customer service. You will stock, rotate products daily, and ensure safety and sanitation standards.

Responsibilities include inventory control, organizing displays, assisting customers, and supporting store operations to keep the department presentable and compliant. 18+ age, 1+ year retail experience preferred, HS diploma or GED required.