Customer Experience & Merchandising Specialist

H-E-B; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B in Corpus Christi, TX is seeking a Customer Service Representative to stock and maintain a well-presented department while delivering superior service to customers. You will stock and rotate products daily, assist shoppers, and ensure department safety and sanitation standards are met.

The role involves inventory control, signage preparation, and collaboration with night crew and truck arrivals. Prior retail experience and strong communication skills are a plus; HS diploma or GED required.

Qualifications

• Strong customer service skills expected and required.
• Clear communication, both oral and written, with customers and team members.
• Ability to read and follow instructions and write clearly when needed.
• Strong planning and organizing abilities for stocking and displays.

Responsibilities

• Provide superior customer service and assist with product selections.
• Stock, rotate, and maintain department shelves daily.
• Ensure safety, sanitation, and SOP compliance in the department.
• Assist with inventory, signage, and backroom organization; support night crew and inbound deliveries.

Skills

Customer service

Communication

Interpersonal skills

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Corpus Christi, TX is seeking a Customer Service Representative to stock and maintain a well-presented department while delivering superior service to customers. You will stock and rotate products daily, assist shoppers, and ensure department safety and sanitation standards are met.

The role involves inventory control, signage preparation, and collaboration with night crew and truck arrivals. Prior retail experience and strong communication skills are a plus; HS diploma or GED required.