Food Service Specialist - Customer-Focused & Merchandising

H-E-B; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to deliver superior customer service while preparing and merchandising fresh products daily. You will take orders, answer questions, and assist customers in selections.

Responsibilities include slicing, labeling, stocking, and rotating products, using suggestive selling, and maintaining equipment and display cases in a safe, sanitary environment. Strong communication is essential.

Qualifications

• Requires strong customer service skills and ability to engage with customers.
• Reading and writing Proficiency required for documentation and communication.
• Ability to plan, organize, and manage tasks in a fast-paced environment.
• Excellent communication and interpersonal abilities for teamwork and customer interaction.
• Familiarity with store systems (Telxon, ACR, label machines) preferred.

Responsibilities

• Provides superior customer service.
• Prepares, packages, and merchandises fresh product.
• Takes orders from customers by telephone or in person.
• Answers customer questions and assists with selections.
• Slices, packages, labels, and rotates products.
• Uses suggestive selling techniques to increase department sales.
• Scans items on Telxon for production.
• Assists in technical areas as needed.
• Merchandises products effectively.
• Cleans and sanitizes display cases.
• Handles and maintains operation of equipment.
• Makes announcements to inform customers of products.
• Monitors production and shrink in department processes.

Skills

Customer service

Reading and writing

Planning and organizing

Communication/interpersonal

Computer systems knowledge

Education

HS Diploma or GED

Tools

Telxon

ACR

Label Machine

Job description

H-E-B is seeking a Food Service Representative to deliver superior customer service while preparing and merchandising fresh products daily. You will take orders, answer questions, and assist customers in selections.

Responsibilities include slicing, labeling, stocking, and rotating products, using suggestive selling, and maintaining equipment and display cases in a safe, sanitary environment. Strong communication is essential.