Retail Customer Experience Specialist

H-E-B; Cypress (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Cypress, Texas is seeking a Customer Service Representative to maintain a well-stocked, clean department while delivering superior customer service. You will stock, rotate, and organize products daily, ensuring safety and sanitation standards.

You will also assist with inventory and help customers locate merchandise and make selections. The role emphasizes strong customer service, teamwork, and the ability to handle various duties across departments, including stocking, merchandising,

Qualifications

• Strong customer service skills are required.
• Excellent communication and interpersonal abilities.
• Good reading and writing skills are required.
• Strong planning and organizational skills are required.

Responsibilities

• Stocks and rotates items as needed.
• Assists with inventory control; loads, unloads, and moves product.
• Organizes, cleans, and prepares back area for the night crew and incoming trucks.
• Maintains standards in shrink, safety, inventory control, and sanitation.
• Provides superior customer service and assists customers with selections.
• Merchandises product effectively and uses suggestive selling when appropriate.

Skills

Customer service

Communication

Reading/Writing

Planning/Organizing

Education

HS Diploma or GED

Job description

H-E-B in Cypress, Texas is seeking a Customer Service Representative to maintain a well-stocked, clean department while delivering superior customer service. You will stock, rotate, and organize products daily, ensuring safety and sanitation standards.

You will also assist with inventory and help customers locate merchandise and make selections. The role emphasizes strong customer service, teamwork, and the ability to handle various duties across departments, including stocking, merchandising,