Retail Customer Service & Merchandising Specialist

H-E-B; Euless (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Texas is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock, rotate products daily, and uphold safety and sanitation standards while assisting shoppers.

Responsibilities include inventory tasks, organizing displays, maintaining signage, and providing friendly assistance. The role emphasizes customer engagement, teamwork, and adherence to SOPs in a fast-paced retail environment.

Qualifications

• Strong customer service skills required.
• Clear communication and interpersonal skills required.
• Ability to read and write clearly.
• Strong planning and organizing abilities.

Responsibilities

• Stock and rotate items daily; maintain department cleanliness and safety.
• Assist with inventory control; load, unload, and move products.
• Maintain displays and ensure shelf tags and signage accuracy.
• Provide superior customer service and assist shoppers with selections.
• Suggestive selling to meet customer needs and boost department sales.
• Ensure food safety and sanitation; comply with SOPs and procedures.
• Prepare and maintain department areas for night crew and trucks.
• Foster cross-department collaboration and uphold store standards.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Texas is seeking a Customer Service Representative to maintain a well-stocked department and deliver superior service. You will stock, rotate products daily, and uphold safety and sanitation standards while assisting shoppers.

Responsibilities include inventory tasks, organizing displays, maintaining signage, and providing friendly assistance. The role emphasizes customer engagement, teamwork, and adherence to SOPs in a fast-paced retail environment.