Retail Customer Service & Merchandising Associate

Michaels; Grandville (MI); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Descrizione del lavoro

Michaels in Grandville, MI is hiring for a store associate to deliver friendly service, help customers locate products, and ensure a fast, accurate checkout experience. You will participate in truck unloading, stocking, planograms, and store recovery to keep shelves in stock and well-merchandised.

The role emphasizes guest engagement, participation in the Rewards program enrollments, and adherence to SOPs while maintaining a safe shopping environment.

Competenze

• Retail and/or customer service experience preferred

Mansioni

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout experience; execute cash handling to standards
• Engage customers on Rewards program and Private Label Credit Cards enrollments
• Educate customers on VOC survey
• Assist with Omni channel processes (BOPIS/SFS)
• Participate in truck unload, stocking, and planogram processes
• Complete merchandise recovery and in-stock maintenance
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact with customers in a positive, respectful manner
• Cross trained in Custom Framing selling and production

Conoscenze

Customer service

Cash handling

Retail experience

Descrizione del lavoro

Michaels in Grandville, MI is hiring for a store associate to deliver friendly service, help customers locate products, and ensure a fast, accurate checkout experience. You will participate in truck unloading, stocking, planograms, and store recovery to keep shelves in stock and well-merchandised.

The role emphasizes guest engagement, participation in the Rewards program enrollments, and adherence to SOPs while maintaining a safe shopping environment.