Retail Customer Service Associate II – Front-End & Merch

Dollar Tree, Inc.; Nebraska; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising and assisting customers. You will be trained to operate the cash register and handle front-end duties as needed, while maintaining a clean, welcoming store environment.

The role emphasizes customer service, teamwork, and adherence to safety and integrity standards, with opportunities to contribute across tasks and support leadership in daily activities.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store, including bathrooms, floors, and trash.
• Ensuring a positive, safe, and respectful environment with customers and team members.
• Managing sales transactions at the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Education

HS diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, including merchandising and assisting customers. You will be trained to operate the cash register and handle front-end duties as needed, while maintaining a clean, welcoming store environment.

The role emphasizes customer service, teamwork, and adherence to safety and integrity standards, with opportunities to contribute across tasks and support leadership in daily activities.