Retail Customer Service Associate II — Cross‑Trained Front‑End

Dollar Tree, Inc.; Sylvania Township (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate II to support store operations, assist customers, and help with front-end duties as needed.

The role emphasizes a friendly, safe, and inviting shopping environment and requires cross-training across areas including cash handling and merchandising. The position involves assisting with daily tasks such as receiving freight, stocking, cleaning, and helping customers while maintaining high standards of integrity and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Proficiency in basic math for cash accounting required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintain cleanliness including bathrooms, floors, and rest areas.
• Maintain a positive, safe, and respectful environment with customers and associates.
• Handle sales transactions at the cash register.
• Maintain security of cash and company assets.
• Other duties as assigned.

Skills

HS diploma

Customer service exp

Follow instructions

Lift 30–50 lbs

Customer service skills

Organizational skills

Problem solving

Integrity

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate II to support store operations, assist customers, and help with front-end duties as needed.

The role emphasizes a friendly, safe, and inviting shopping environment and requires cross-training across areas including cash handling and merchandising. The position involves assisting with daily tasks such as receiving freight, stocking, cleaning, and helping customers while maintaining high standards of integrity and teamwork.