Retail Customer Service Associate - Flexible Hours

Roses Discount Stor; Martinsville (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Big Lots in Martinsville, VA is hiring a Customer Service Associate to greet customers, assist with merchandise, and handle transactions at the POS. You will unload trucks, stock shelves, and keep the store clean and organized to deliver a positive shopping experience.

The role requires high school or equivalent, with prior retail or service experience preferred. Flexible full-time or part-time hours include evenings, weekends and holidays, with a focus on safety and customer service excellence.

Qualifications

• High school diploma or equivalent.
• Experience in retail, hotel, restaurant, grocery or drug store environments preferred.

Responsibilities

• Provides customer engagement in a positive and approachable manner.
• Maintains a clean, well-stocked store for customers.
• Assists in unloading merchandise and stocking shelves.
• Stocks shelves and recovers merchandise independently.
• Processes transactions accurately using the POS system.
• Maintains a safe and secure shopping environment.
• Performs other duties to support store operations.

Skills

Customer Focus

Developing Potential

Results Driven

Organizational Skills

Communication Skills

Problem Solving/Decision Making

Relationship Management

Education

High School or better

Job description

Big Lots in Martinsville, VA is hiring a Customer Service Associate to greet customers, assist with merchandise, and handle transactions at the POS. You will unload trucks, stock shelves, and keep the store clean and organized to deliver a positive shopping experience.

The role requires high school or equivalent, with prior retail or service experience preferred. Flexible full-time or part-time hours include evenings, weekends and holidays, with a focus on safety and customer service excellence.