Retail Customer Service Associate - Flexible Hours & Growth

Roses Discount Stor; Norfolk (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Big Lots is seeking a Customer Service Associate to greet customers, help them choose merchandise, process transactions, and answer questions about store and products. You will also assist with stocking shelves, unloading trucks, maintaining a clean store, and ensuring a safe shopping environment while delivering friendly, reliable service.

Flexible scheduling including evenings and weekends is required; prior retail experience is preferred but not required, and a high school diploma or

Qualifications

• Customer-focused approach with a friendly demeanor.
• Experience in retail or service environments preferred.
• Strong communication and problem-solving abilities to assist customers.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Complete transactions accurately using the POS system.
• Unload trucks, stock shelves, and maintain store cleanliness.
• Help ensure a safe and secure shopping environment for customers.
• Respond to questions and provide fast, friendly service.
• Support store operations and other duties as assigned.

Skills

Customer Focus

Developing Potential

Results Driven

Organizational Skills

Communication Skills

Problem Solving

Relationship Management

Education

High School Diploma or equivalent

Job description

Big Lots is seeking a Customer Service Associate to greet customers, help them choose merchandise, process transactions, and answer questions about store and products. You will also assist with stocking shelves, unloading trucks, maintaining a clean store, and ensuring a safe shopping environment while delivering friendly, reliable service.

Flexible scheduling including evenings and weekends is required; prior retail experience is preferred but not required, and a high school diploma or