Retail Customer Service Associate — Create a Great Shopping Experience

Dollar Tree; Groton (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team in Groton, MA, delivering a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and well-stocked.

Responsibilities include unloading trucks, replenishing stock, and maintaining a safe, friendly environment for customers and colleagues. Part-time role with opportunities to grow within the team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Excellent customer service

Strong communication

Lift 30-50 lbs

Dependability

Interpersonal skills

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar Tree is seeking a Customer Service Associate to join our team in Groton, MA, delivering a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and well-stocked.

Responsibilities include unloading trucks, replenishing stock, and maintaining a safe, friendly environment for customers and colleagues. Part-time role with opportunities to grow within the team.