Retail Customer Experience Associate

Dollar Tree; Walpole (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Walpole, MA is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, manage transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly customer interactions, safety, and operational compliance. Physical work including lifting and stocking may be required, with opportunities for career growth and benefits as part of the Dollar Tree team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a clean, safe and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Following instructions

Organizational skills

Communication skills

Problem-solving

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in Walpole, MA is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, manage transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly customer interactions, safety, and operational compliance. Physical work including lifting and stocking may be required, with opportunities for career growth and benefits as part of the Dollar Tree team.