Retail Customer Experience Associate I

Dollar Tree Stores; Northampton (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Northampton, MA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness while following company policies.

This role emphasizes safety, accuracy, and friendly service. The position offers part-time hours, opportunities to grow in a retail environment, and a supportive team at Dollar Tree Stores.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or service industry experience strongly preferred.
• Ability to follow instructions and interpret operating documents.
• Must lift 30–50 lbs and perform frequent walking, standing, stooping, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a safe, respectful environment with professional interactions.
• Maintain store cleanliness, restrooms, floors, and waste management.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Northampton, MA is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness while following company policies.

This role emphasizes safety, accuracy, and friendly service. The position offers part-time hours, opportunities to grow in a retail environment, and a supportive team at Dollar Tree Stores.