Retail Customer Service Associate — Cashier & Donations

Goodwill of Lane & South Coast Counties & Alaska; Cottage Grove (OR); On-site; USD 18,000 - 26,000; Full time

Job summary

Goodwill of Lane & South Coast Counties & Alaska in Cottage Grove, Oregon, seeks a Customer Service Associate to greet donors and shoppers, operate the POS, and help maintain a clean, safe store environment.

You'll support front-end operations, assist with donations, restock merchandise, and collaborate with your team to meet daily sales and service goals while upholding Goodwill's mission of providing opportunities for people facing barriers to employment.

Qualifications

• Must be 16 years of age or older; 18+ to operate safety-sensitive equipment.
• Previous retail or customer service experience is a plus.
• No minimum education requirements.

Responsibilities

• Greet, assist and engage with customers and donors.
• Operate cash register and POS system; balance cash drawer and daily reports.
• Receive, sort, and price donated goods according to guidelines.
• Restock merchandise and create displays, maintain an organized sales floor.
• Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient.
• Adhere to safety and loss prevention procedures and report hazards or theft.

Skills

Customer service

Cash handling

POS operation

Merchandising

Safety awareness

Team collaboration

Job description

Goodwill of Lane & South Coast Counties & Alaska in Cottage Grove, Oregon, seeks a Customer Service Associate to greet donors and shoppers, operate the POS, and help maintain a clean, safe store environment.

You'll support front-end operations, assist with donations, restock merchandise, and collaborate with your team to meet daily sales and service goals while upholding Goodwill's mission of providing opportunities for people facing barriers to employment.