Retail Associate — Cashier & Donor Services

Goodwill Industries of the Valleys; Martinsville (VA); On-site; USD 15,000 - 18,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a cashier to support customer service, process sales at the POS, and maintain store security and presentation. The role involves greeting customers, handling transactions, stocking, and assisting with promotional displays in a fast-paced retail environment.

The position requires strong communication and math skills, teamwork, and a commitment to friendly service and safety. Join us to help donors and shoppers while supporting community programs.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Greet customers in person or by phone and provide prompt, friendly service.
• Operate the cash register/POS to ensure accurate sales data.
• Handle cash and process promotions and discounts accurately.
• Assist with the Round Up program and processing of donations.
• Keep front of store area clean and merchandise organized.
• Stock and rotate merchandise and assist with displays.
• Support training of new cashiers.
• Follow safety procedures and report hazards.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

Goodwill Industries of the Valleys is seeking a cashier to support customer service, process sales at the POS, and maintain store security and presentation. The role involves greeting customers, handling transactions, stocking, and assisting with promotional displays in a fast-paced retail environment.

The position requires strong communication and math skills, teamwork, and a commitment to friendly service and safety. Join us to help donors and shoppers while supporting community programs.