Retail Customer Experience Team Lead

The TJX Companies, Inc.; Cape Coral (FL); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Employee discount

401(k) contributions

Health benefits

Résumé du poste

The TJX Companies, Inc. HomeGoods store in Cape Coral, FL is seeking a frontline supervisor to promote a highly-satisfied customer experience while guiding and mentoring Associates on front-line operations, cash handling, and policy execution.

You will flex across areas as needed, train and recognize cashiers, and maintain safety and merchandising standards to drive loyalty through excellent service.

Qualifications

• Customer service and interpersonal communication are essential.
• Experience in team mentoring and training preferred.
• Ability to handle cash and operate a register with accuracy.

Responsabilités

• Promote a highly-satisfied customer experience and loyalty.
• Train and mentor Associates on policies, procedures, and cashier performance.
• Maintain cash controls and safe handling of money.
• Coordinate breaks and schedules to ensure frontline coverage.
• Uphold merchandising and loss-prevention standards.

Connaissances

Customer service

Interpersonal skills

Team leadership

Training & mentoring

Cash handling

Formation

High School diploma

Description du poste

The TJX Companies, Inc. HomeGoods store in Cape Coral, FL is seeking a frontline supervisor to promote a highly-satisfied customer experience while guiding and mentoring Associates on front-line operations, cash handling, and policy execution.

You will flex across areas as needed, train and recognize cashiers, and maintain safety and merchandising standards to drive loyalty through excellent service.