Retail Customer Experience & Stock Specialist

Michaels; Lynnwood (WA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Medical/dental/vision coverage

Job summary

Michaels is hiring for a store role in Lynnwood, WA. The position involves helping customers shop, locating products, and delivering fast, friendly checkout experiences. You will participate in truck unloads, stocking, and maintaining in-stock merchandise to uphold brand standards.

Responsibilities include promoting rewards programs, educating on VOC surveys, and supporting omni-channel processes like BOPIS and SFS. Physical requirements include standing for long periods and lifting heavy boxes.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Pay attention to store policies and SOPs.

Responsibilities

• Assist customers, locate products, and provide solutions.
• Process fast, friendly checkouts with accurate cash handling.
• Promote Rewards program and Private Label Credit Cards; enroll customers.

Skills

Customer service

Cash handling

Merchandise stocking

BOPIS/SFS

Education

High school diploma or equivalent

Tools

POS system

Job description

Michaels is hiring for a store role in Lynnwood, WA. The position involves helping customers shop, locating products, and delivering fast, friendly checkout experiences. You will participate in truck unloads, stocking, and maintaining in-stock merchandise to uphold brand standards.

Responsibilities include promoting rewards programs, educating on VOC surveys, and supporting omni-channel processes like BOPIS and SFS. Physical requirements include standing for long periods and lifting heavy boxes.