Seasonal Retail Customer Experience Specialist

Michaels Stores; Lacey (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

medical

dental

vision coverage

tuition assistance

employee discounts

Job summary

Michaels Stores in Olympia-Lacey, WA, is hiring for a store associate to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will participate in truck unload, stock, and planogram duties while supporting store recovery and omni-channel processes.

The role involves assisting with rewards enrollments, VOC education, and maintaining in-stock shelves. Experience in retail or customer service is preferred; weekend and night shifts may apply.

Qualifications

• Retail or customer service experience preferred.
• Ability to handle cash and provide fast checkout.
• Familiarity with rewards programs and in-store promotions.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout and accurate cash handling.
• Engage customers in Rewards program and Preferring Private Label Credit Card enrollments.
• Assist with Omni-channel processes like Buy Online Pickup in Store and Ship From Store.
• Maintain store recovery, planograms, stock, and merchandise returns.

Skills

Customer service

Retail experience

Cash handling

Tools

POS system

Job description

Michaels Stores in Olympia-Lacey, WA, is hiring for a store associate to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will participate in truck unload, stock, and planogram duties while supporting store recovery and omni-channel processes.

The role involves assisting with rewards enrollments, VOC education, and maintaining in-stock shelves. Experience in retail or customer service is preferred; weekend and night shifts may apply.