Retail Customer Experience Specialist II

Dollar Tree Stores INC; Virginia Beach (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Virginia Beach is seeking a Customer Service Associate II to help with daily store operations, merchandising, and customer support. You will be cross-trained to assist at the cash register and can switch to front-end duties as needed.

The role emphasizes a welcoming environment, teamwork, and reliable performance. Candidates should have a high school diploma and prior retail or customer-service experience; physical ability to lift and stand for long periods is required.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandising and stocking as needed.
• Maintain cleanliness throughout the store, including restrooms, floors, and trash removal.

Skills

Customer service

Communication

Problem solving

Integrity

Math proficiency

Teamwork

Education

High school diploma

Job description

Dollar Tree Stores INC in Virginia Beach is seeking a Customer Service Associate II to help with daily store operations, merchandising, and customer support. You will be cross-trained to assist at the cash register and can switch to front-end duties as needed.

The role emphasizes a welcoming environment, teamwork, and reliable performance. Candidates should have a high school diploma and prior retail or customer-service experience; physical ability to lift and stand for long periods is required.