Customer-Focused Retail Associate — Growth & Benefits

The TJX Companies, Inc.; Ann Arbor (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid time off

Career development opportunities

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver outstanding customer experiences across our store floor.

You will greet customers, ring sales, assist with product placements, and uphold loss prevention standards while supporting store operations and a positive team culture. This role emphasizes adaptability, strong communication, multitasking, and a willingness to learn about loyalty programs and services that drive customer satisfaction.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Strong communication and organizational skills with attention to detail.
• Able to work a flexible schedule to support business needs.
• Capable of multi-tasking in a busy retail environment.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising philosophy and procedures.
• Initiates and participates in store recovery and safety practices.
• Supports loyalty programs and store shrink reduction goals.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexible schedule

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver outstanding customer experiences across our store floor.

You will greet customers, ring sales, assist with product placements, and uphold loss prevention standards while supporting store operations and a positive team culture. This role emphasizes adaptability, strong communication, multitasking, and a willingness to learn about loyalty programs and services that drive customer satisfaction.