Retail Customer Experience Associate

The TJX Companies, Inc.; Dresher (Montgomery County); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a friendly retail associate to deliver a high-quality customer experience, ring purchases, and maintain a clean store environment. You will engage with customers, support store operations, and contribute to loss prevention efforts while representing a leading off-price retailer.

The role offers opportunities to learn, grow, and build a career within a Fortune 100 company, with competitive hourly pay and benefits based in Dresher, PA.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Uphold store culture with honesty, integrity, and respect.
• Ring customer purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for sales floor.
• Process and prepare merchandise for the floor per procedures.
• Support store recovery and cleanliness throughout the day.
• Maintain safety and a clean environment; participate in loss prevention.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

HomeGoods at The TJX Companies, Inc. is seeking a friendly retail associate to deliver a high-quality customer experience, ring purchases, and maintain a clean store environment. You will engage with customers, support store operations, and contribute to loss prevention efforts while representing a leading off-price retailer.

The role offers opportunities to learn, grow, and build a career within a Fortune 100 company, with competitive hourly pay and benefits based in Dresher, PA.