Retail Customer Experience Specialist

Ross Stores, Inc.; West Sacramento (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Ross Stores, Inc. in West Sacramento is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, maintain merchandise presentation, and follow store best practices daily.

This role emphasizes customer service, safety, efficient checkout, and collaboration with store leadership and teammates to meet goals.

The company values teamwork, integrity, and growth, offering an inclusive environment and opportunities to develop within a leading off-price retailer.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and assist with merchandise in a courteous and knowledgeable manner.
• Maintain a clean, safe sales floor and stock areas.
• Perform basic math for transactions and pricing.
• Represent the Ross brand with integrity and professionalism.
• Answer customer questions and support store leadership as needed.
• Help with restocking, shelving, and merchandising to standards.

Skills

Customer communication

Math skills

Job description

Ross Stores, Inc. in West Sacramento is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, maintain merchandise presentation, and follow store best practices daily.

This role emphasizes customer service, safety, efficient checkout, and collaboration with store leadership and teammates to meet goals.

The company values teamwork, integrity, and growth, offering an inclusive environment and opportunities to develop within a leading off-price retailer.