Retail Guest Experience Specialist

Dollar Tree Stores INC; West Frankfort (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in West Frankfort, Illinois is looking for a Part-time Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, manage sales at the register, stock shelves, unload trucks, and keep the store clean and welcoming.

Experience in retail or service is preferred; you must be able to lift 30–50 lbs, and demonstrate strong communication, problem-solving, and teamwork skills to support a safe, friendly environment for

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, and bending.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Safety awareness

Team communication

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in West Frankfort, Illinois is looking for a Part-time Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, manage sales at the register, stock shelves, unload trucks, and keep the store clean and welcoming.

Experience in retail or service is preferred; you must be able to lift 30–50 lbs, and demonstrate strong communication, problem-solving, and teamwork skills to support a safe, friendly environment for