Retail Customer Experience & Operations Associate

The TJX Companies, Inc.; Elk Grove (CA); On-site; USD 2,328,000 - 2,397,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience in a fast-paced retail environment. You will engage with shoppers, uphold store standards, and support multiple areas as needed to meet business needs.

The role emphasizes customer service, adaptability, and teamwork, with opportunities for growth, store discounts, and a comprehensive benefits package. Candidates should be able to lift items and work varied shifts in Elk Grove, CA.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Ring customer purchases/returns and manage cash handling.
• Promote credit and loyalty programs.
• Maintain orderly, clean, and safe store environment.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience in a fast-paced retail environment. You will engage with shoppers, uphold store standards, and support multiple areas as needed to meet business needs.

The role emphasizes customer service, adaptability, and teamwork, with opportunities for growth, store discounts, and a comprehensive benefits package. Candidates should be able to lift items and work varied shifts in Elk Grove, CA.