Retail Customer Experience Specialist

The TJX Companies, Inc.; Pace (FL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

401(k) contributions

Health benefits

Paid holidays

Life insurance

Disability coverage

Scholarship program

Descripción de la vacante

The TJX Companies, Inc. is seeking a customer-focused Team Member to deliver a highly satisfied shopping experience across our Pace, FL store. You’ll engage with customers, maintain store standards, and support store operations from merchandising to loss prevention.

Ideal candidates bring strong communication, organizational skills, and the ability to adapt to changing tasks. Flexible schedules, teamwork, and a commitment to diversity help us thrive in a fast-paced retail environment.

Formación

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsabilidades

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Conocimientos

Customer service

Communication

Organization

Multi-tasking

Adaptability

Descripción del empleo

The TJX Companies, Inc. is seeking a customer-focused Team Member to deliver a highly satisfied shopping experience across our Pace, FL store. You’ll engage with customers, maintain store standards, and support store operations from merchandising to loss prevention.

Ideal candidates bring strong communication, organizational skills, and the ability to adapt to changing tasks. Flexible schedules, teamwork, and a commitment to diversity help us thrive in a fast-paced retail environment.