Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Paid holidays

Employee assistance program

Job summary

The TJX Companies, Inc. in Jacksonville, FL seeks a customer-focused associate to deliver an exceptional shopping experience. You will handle purchases/returns, promote loyalty programs, and maintain store presentation with accuracy and integrity.

You will work with a team to keep shelves organized and processes efficient, while adapting to changes in direction and handling physical tasks as required. A welcoming, high-energy environment supports growth and learning.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Jacksonville, FL seeks a customer-focused associate to deliver an exceptional shopping experience. You will handle purchases/returns, promote loyalty programs, and maintain store presentation with accuracy and integrity.

You will work with a team to keep shelves organized and processes efficient, while adapting to changes in direction and handling physical tasks as required. A welcoming, high-energy environment supports growth and learning.