Retail Customer Experience Specialist

Winners Merchants International, L.P.; United States; On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays

Job summary

TJX Companies is seeking team members to deliver an outstanding customer experience across its TJX family of stores in the United States. You will engage with customers, maintain a clean environment, and support merchandising and loss-prevention standards.

Responsibilities include handling purchases and returns, promoting credit and loyalty programs, and contributing to store recovery and safety. A positive culture, teamwork, and adaptability are valued in this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Role models established customer experience practices with internal and external customers.
• Ring customer purchases/returns and count change back according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for sale floor.
• Support store recovery and safety practices.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

TJX Companies is seeking team members to deliver an outstanding customer experience across its TJX family of stores in the United States. You will engage with customers, maintain a clean environment, and support merchandising and loss-prevention standards.

Responsibilities include handling purchases and returns, promoting credit and loyalty programs, and contributing to store recovery and safety. A positive culture, teamwork, and adaptability are valued in this role.