Retail Customer Experience Associate

The TJX Companies, Inc.; Fort Lauderdale (FL); On-site; USD 12,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Fort Lauderdale is seeking a store associate to deliver exceptional customer service and maintain a clean, organized store. You will engage with customers, manage purchases, and promote loyalty programs while supporting merchandising standards across the sales floor.

You will work a flexible schedule, collaborate with peers and supervisors, and adapt to changing directions while ensuring safety and regulatory compliance. Retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store.
• Ring customer purchases/returns and manage cash handling per procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Prepare and replenish merchandise for sales floor as directed.
• Support store recovery and maintain cleanliness and safety on the floor.
• Adhere to labor laws and participate in shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in Fort Lauderdale is seeking a store associate to deliver exceptional customer service and maintain a clean, organized store. You will engage with customers, manage purchases, and promote loyalty programs while supporting merchandising standards across the sales floor.

You will work a flexible schedule, collaborate with peers and supervisors, and adapt to changing directions while ensuring safety and regulatory compliance. Retail experience is preferred.