Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Stores in Jacksonville, FL are seeking associates to deliver outstanding customer experiences and support store operations. You will engage with customers, ring sales and returns, promote loyalty programs, and help keep the sales floor clean and well-organized.

The role requires adaptability, reliability, and teamwork in a fast-paced retail environment. Responsibilities include supporting merchandise flow, store recovery, and adherence to safety and labor standards while contributing to

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models customer experience practices with customers and teammates.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prep merchandise for sales floor.
• Participate in store recovery and keep areas clean and organized.
• Support shrink reduction efforts and safety practices.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

The TJX Stores in Jacksonville, FL are seeking associates to deliver outstanding customer experiences and support store operations. You will engage with customers, ring sales and returns, promote loyalty programs, and help keep the sales floor clean and well-organized.

The role requires adaptability, reliability, and teamwork in a fast-paced retail environment. Responsibilities include supporting merchandise flow, store recovery, and adherence to safety and labor standards while contributing to