Retail Merchandising & Customer Experience Associate

Winners Merchants International, L.P.; Bryan (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Life insurance

Scholarship program

Job summary

TJX Companies is seeking a retail associate to deliver a highly satisfactory customer experience and maintain an organized store environment. You will engage with customers, promote loyalty programs, and support various store areas as needed.

Ideal candidates have strong customer service skills, the ability to multitask, and the flexibility to adapt to business needs. Retail experience is a plus, and you will work with peers and supervisors in a fast-paced environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

TJX Companies is seeking a retail associate to deliver a highly satisfactory customer experience and maintain an organized store environment. You will engage with customers, promote loyalty programs, and support various store areas as needed.

Ideal candidates have strong customer service skills, the ability to multitask, and the flexibility to adapt to business needs. Retail experience is a plus, and you will work with peers and supervisors in a fast-paced environment.