Retail Customer Experience Specialist

Ross Stores, Inc.; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. seeks a Retail Associate to ensure customers have a positive shopping experience.

You will greet customers, maintain a clean and organized store, and follow company standards for presentation and service. Responsibilities include assisting customers at the register, answering questions in a friendly, knowledgeable manner, upholding safety and loss-prevention practices, and representing the Ross brand with integrity.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic math calculations commonly used in retail.

Responsibilities

• Greet customers and assist with merchandise.
• Maintain a clean, safe and organized sales floor.
• Assist customers at the register and process transactions accurately.
• Represent the Ross brand with honesty and integrity.
• Follow loss prevention and safety protocols to protect customers and associates.

Skills

Customer service

Communication

Teamwork

Job description

Ross Stores, Inc. seeks a Retail Associate to ensure customers have a positive shopping experience.

You will greet customers, maintain a clean and organized store, and follow company standards for presentation and service. Responsibilities include assisting customers at the register, answering questions in a friendly, knowledgeable manner, upholding safety and loss-prevention practices, and representing the Ross brand with integrity.