Retail Customer Experience Specialist

TJX; Lompoc (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls at TJX Companies in Lompoc, CA seeks a store associate focused on delivering an exceptional customer experience and maintaining a clean, organized sales floor. You will handle transactions, assist customers, and support loyalty programs while upholding store standards.

The role emphasizes flexibility, teamwork, and strong communication with customers and peers. Prior retail experience is a plus, with competitive pay and benefits in a dynamic off-price environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide exceptional customer service and assist shoppers.
• Accurately ring purchases and returns and handle transactions.
• Maintain store cleanliness and organization on the sales floor.
• Promote credit and loyalty programs to customers.
• Follow loss prevention and safety procedures.
• Support and participate in store recovery as needed.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

Marshalls at TJX Companies in Lompoc, CA seeks a store associate focused on delivering an exceptional customer experience and maintaining a clean, organized sales floor. You will handle transactions, assist customers, and support loyalty programs while upholding store standards.

The role emphasizes flexibility, teamwork, and strong communication with customers and peers. Prior retail experience is a plus, with competitive pay and benefits in a dynamic off-price environment.