Retail Customer Experience Associate

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a customer-focused associate to deliver exceptional service in a dynamic retail environment. You will engage customers, maintain a clean store, and participate in loss prevention and safety initiatives.

Responsibilities include accurately ringing purchases, promoting loyalty programs, stocking and merchandising, and supporting store operations throughout the day. Experience in retail customer service is preferred.

Qualifications

• Proven customer service skills and ability to engage with customers.
• Strong communication and organizational skills with attention to detail.
• Able to work a flexible schedule to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience and maintain store cleanliness.
• Ring customer purchases and returns accurately and follow procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per standards.
• Participate in store recovery and maintain safety and loss-prevention practices.

Skills

Customer service

Communication

Flexible schedule

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., seeks a customer-focused associate to deliver exceptional service in a dynamic retail environment. You will engage customers, maintain a clean store, and participate in loss prevention and safety initiatives.

Responsibilities include accurately ringing purchases, promoting loyalty programs, stocking and merchandising, and supporting store operations throughout the day. Experience in retail customer service is preferred.